Thursday, May 14, 2026 23:00 [IST]
Last Update: Wednesday, May 13, 2026 17:19 [IST]
GANGTOK,:
The Passingdang block administrative centre has introduced a QR-code-based
complaint system aimed at real-time waste monitoring.
The
initiative was launched today by Forest and Environment minister and area MLA
Pintso Namgyal Lepcha by unveiling a signage with the QR code at Sangakalang
entry gate.
According
to a press release issued by the BAC, QR codes have been installed across
critical nodes, including arterial roadsides, tourist destinations and other
public utility places.
Through
these QR codes, local citizens and visitors can directly report littering and
environmental pollution. They can scan the QR code or access the WhatsApp link
and upload photographs of littered areas, share the location and submit short
details regarding the waste. Complaints can be lodged against plastic waste,
cloth and fabric waste, glass bottles, food waste and other forms of litter.
The
complaints received would be promptly reviewed and actions taken to resolve
them within the stipulated time. “A protocol for prompt action ensures that Plastic
Waste Management Unit teams and concerned Gram Panchayats address reported
issues within 24 hours.”
A
monitoring dashboard at Passingdang BAC tracks every grievance from inception
to resolution, ensuring a closed-loop accountability system, officials said.
This
initiative, the BAC said, marks a pivotal evolution in the region’s waste
management paradigm, transitioning from traditional collection models to a
dynamic, community-driven ecosystem.
Designed
as a strategic extension of the Plastic Waste Management Unit, the project
bolsters real-time surveillance, fosters localized accountability, and
galvanizes public participation in preserving the pristine sanctity of the
Dzongu landscape.
All
non-residents and tourists entering Dzongu, a restricted, protected Lepcha
reserve, are briefed on Dzongu’s strict “litter-free” protocol at primary
checkpoints at Phidang (Lower Dzongu) and Sangkalang (Upper Dzongu).
In
a parallel effort to promote conscientious tourism, visitors are also provided
with a brochure detailing cultural landmarks, points of interest, and
sustainable eco-tourism guidelines.
